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Universe

Welcome to the world's simplest phone system.

Universe is a complete phone solution that comes with all the features and services your business uses every day. All you need to access the system is an Internet connection.

Universe is hosted in the cloud. Home, mobile and office workers share the same phone system and can communicate as easily as if they were sitting next to each other.

As Universe is cloud based it is always up-to-date and has unlimited capacity. We are responsible for running and upgrading the system which means you automatically have the latest version and features.

Universe Hosted Cloud PBX

Main Features

  • One number; Control all of your devices with one number
  • Mobile integration; integrate your desk phone with your mobile phone for ease
  • Hunt groups; for efficiently distributing calls across your team.
  • Call transfer; transfer calls to any internal or external number.
  • Call pick up; Answer a colleague's phone with call pick up.

Hardware Options

Cisco; 7811, 7821, 7841, 7861, 8811, 8841, 8851, 8861, all supported and included in our simple bundles.

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

Sheridan Computers was established in 2001, so we've been looking after business IT for 25 years.

Browse the Knowledge Base

IT Emergency?

24/7 emergency IT support available for existing clients

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line