Cookie Policy

What are Cookies?

A Cookie is a small text file that is stored on your computer or device. Each Cookie is unique to your web browser and contains an anonymous identifier so that a website can recognise you when you return using the same browser.

Most websites use Cookies in order to improve your user experience by enabling the site to ‘remember’ you, either for the duration of your visit (using a ‘Session Cookie’) or for repeat visits (using a ‘Persistent Cookie’).

Cookies do a variety of different jobs, like storing your preferences, remembering you are logged in and generally improving your user experience. If a website does not use cookies, it will think you are a new user every time you visit.

Cookies may be set by the website you are visiting (‘1st Party Cookies’) or they may be set by a 3rd party plugin / module or software used by the site you are viewing (‘3rd Party Cookies’).

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

For more information about cookies visit: All About Cookies.org.

Cookies Used by the Sheridan Computers Website

We use a combination of 1st Party and 3rd party Cookies on this website in order to monitor visitor usage levels, to help improve site performance and to enhance your user experience. This includes both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).

We work with carefully selected suppliers for any 3rd party Cookies used on this website. These enable certain features to improve your user experience such as our Live Sales Chat, videos and content sharing through social networking sites.

We have tried to ensure that our customers have full visibility of all Cookies used on this site. In order to help you recognise which Cookies may be placed on your browser when you visit this site we have compiled a list below. This list outlines the details of each Cookie, their name, the provider, party / type and their specific purpose.

We have tried to include all Cookies that you may encounter when visiting this site. If you notice a discrepancy or think a Cookie is missing, then please let us know by email at info@sheridan.co.uk

First Party Cookies

Cookie Name or Service Purpose More Information
cookie_consent This cookie is used to identify whether or not you have chosen to accept third party cookies. This is a functional cookie that does not contain any personal information and is automatically removed when the visitor closes the browser.
PHPSESSID This cookie is used to identify you as a user between page loads. This allows our website to remember certain settings. This is a functional cookie that does not contain any personal information and is automatically removed when the visitor closes their web browser.  
Google Analytics These cookies are used by the Google Analytics service to collect information about how visitors use our site. We use the information to compile reports to help us improve the site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Overview of privacy at Google

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line