Practical answers and step-by-step technical guides.
After a fresh install of Windows 11 (usually noticed after installing Office), OneDrive won’t open. No sign-in window appears and there’s no OneDrive icon in the system tray. Cause The regi…
12 October 2026If you are seeing pop-up warnings or adverts from Firefox, a website may have permission to send you notifications. You can check and remove this permission in Firefox's settings. Open Fire…
21 September 2026If you are suddenly seeing repeated virus warnings pop up on your screen, they may be coming from website notifications in your web browser rather than from antivirus software. This often h…
21 September 2026This article explains how to add an existing IMAP email account to Microsoft Outlook on an Android phone. Before you start, have your email address, password and incoming and outgoing serve…
30 September 2026If an administrator has reset a user's local Windows password, Outlook, Teams, OneDrive and other Microsoft 365 apps may repeatedly ask them to sign in. Disconnecting and re-adding the work…
22 September 2026If you are seeing pop-up warnings or adverts from Safari, a website may have permission to send you notifications. You can check and remove this permission in Safari's settings. Open Safari…
21 September 2026If you are seeing pop-up warnings or adverts from Edge, a website may have permission to send you notifications. You can check and remove this permission in Edge's settings. Open Edge. Clic…
21 September 2026If you are seeing pop-up warnings or adverts from Chrome, a website may have permission to send you notifications. You can check and remove this permission in Chrome's settings. Open Chrome…
21 September 2026If you suspect that a laptop keyboard has a faulty, missing or intermittent key, KbdCheck provides a quick way to test every key without relying on Windows or another installed operating sy…
19 September 2026If Remote Desktop is enabled on Windows 11 25H2 but other computers still cannot connect, forcing RDP to use TCP instead of UDP may fix the problem. We encountered this on a fresh, fully up…
17 September 2026If you are going on holiday or will be unavailable for a period of time, you can configure Outlook to automatically reply to people who email you. With a Microsoft 365 or Exchange mailbox, …
11 September 2026Adobe Acrobat can occasionally stop responding while leaving several background processes running. Closing the main Acrobat window may not terminate all of these processes, which can preven…
11 September 2026Give us a call.
Critical issues? Our emergency team is available 24/7 for clients with 24/7 cover.
Emergency Support Line