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User Awareness Training

Cybersecurity training for the modern workforce

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Your Biggest Security Vulnerability?

Your employees are your first line of defence against cyberattacks - but they're also your biggest risk.

Powered by Huntress

To provide the most effective user awareness training, we partner with Huntress, a leading cybersecurity company specialising in threat detection, response, and security education. Huntress delivers industry-leading security training that helps employees recognise and respond to modern cyber threats.

With their cutting-edge expertise, our training programs are designed to stay ahead of evolving attack strategies, ensuring your workforce is always prepared.

Trusted by thousands of businesses worldwide

Why User Awareness Training Matters

Cybercriminals are getting smarter, using AI-powered phishing scams, deepfake technology, and social engineering attacks to target businesses. Without proper training, employees can easily fall victim, putting your data, finances, and reputation at risk.

90% of Cyberattacks Start with Human Error

Train employees to recognise and respond to threats before they can cause damage to your business. Part of our comprehensive cyber security approach.

Compliance Requirements Are Stricter

Avoid hefty fines by staying compliant with GDPR, ISO 27001, and other regulations that require staff training.

Remote Work Increases Vulnerabilities

Employees working from various locations need extra security awareness and training on safe practices. Learn about secure cloud solutions and secure WiFi.

AI-Driven Scams Are Harder to Spot

Traditional phishing awareness isn't enough; employees must understand modern AI-powered threats and deepfakes.

What Our 2025 Training Covers

Our training programs go beyond basic cybersecurity tips. We provide interactive, real-world scenarios to help employees build a security-first mindset.

Phishing & Social Engineering Defence

  • Modern phishing emails, voice phishing (vishing), and SMS scams
  • Deepfake and AI-generated attack awareness
  • Social engineering tactics used to manipulate employees

Password & Access Security

  • Password management and multi-factor authentication (MFA)
  • Risks of password reuse and credential stuffing attacks
  • How to use password managers securely

Remote Work & Hybrid Security

  • Securing home networks and personal devices for work
  • Public Wi-Fi risks and VPN best practices
  • Secure collaboration tools and cloud storage awareness

Ransomware & Malware Protection

  • How ransomware spreads and prevention techniques
  • Dangers of unauthorised software downloads
  • Best practices for reporting suspicious activity - supported by our backup and disaster recovery solutions

Insider Threats & Business Email Compromise

  • Malicious insiders and negligent employee risks
  • Identifying BEC scams and fraudulent payment requests
  • Secure handling of sensitive business data

AI & Emerging Cyber Threats

  • Understanding AI-powered cyberattacks
  • How cybercriminals use automation to scale attacks
  • Staying ahead of evolving cybersecurity risks

Interactive & Engaging Training Methods

We ensure employees stay engaged and retain critical security knowledge through:

Simulated Phishing Tests

Realistic email attacks to test and educate users in a safe environment.

Gamified Learning

Interactive modules with points, badges, and leaderboards to boost engagement.

Scenario-Based Videos

Real-world scenarios that employees face, making training relevant and memorable.

Progress Tracking

Detailed reporting and analytics to track team progress and identify areas for improvement.

Who Needs User Awareness Training?

Small to Medium Businesses

Every business with employees who use computers, email, or access the internet needs cybersecurity training.

Remote & Hybrid Teams

Teams working from home or multiple locations face additional security challenges that require specialised training.

Compliance-Driven Industries

Healthcare, finance, legal, and other regulated industries where security training is often mandatory.

Why Choose Our Training?

We've been helping Manchester and North Wales businesses stay secure for over 20 years. Our user awareness training combines industry-leading content from Huntress with local, personalised support that understands your business needs. Integrates perfectly with our managed IT services and maintenance contracts.

  • Powered by Huntress platform
  • Up-to-date with latest threats
  • Interactive, engaging content
  • Local support and guidance
  • Compliance reporting included
  • Ongoing support and updates

Related Services

Cyber Security

Multi-layered security protection to defend your business from evolving cyber threats and ensure compliance.

Secure Your Business

Managed IT Services

Complete IT management with 24/7 monitoring, proactive maintenance, and expert support. Predictable costs with no surprises.

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Maintenance Contracts

Flexible maintenance contracts with our all-or-nothing security approach. Over 20 years of protecting businesses properly.

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Transparent Pricing

Honest pricing guide that reveals the minefield of IT support costs. See what you should really expect to pay.

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Service Packages

View our transparent package pricing online. No forms, no sales calls - just honest pricing you can see right now.

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IT Support

Expert IT support for when you need it. On-demand technical assistance for all your IT issues and challenges.

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Protect Your Business in 2025 - Start Training Today

Don't wait for a cyberattack to happen. Invest in your team's security awareness and build your strongest defence against modern cyber threats.

Start Training Your Team Explore Security Services

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

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Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
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24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

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