Managed IT Services Pricing
One price per user, monthly rolling, no long contract.
Calculate Your Monthly CostOne Price, No Tiers, No Lock-In
No Essentials, Pro or Premium packages to pick between, and no long contract to sign. Every client gets the same core support and protection for one price per user on a monthly rolling contract, and you add only the extras your business needs.
If you ever leave, it’ll be because we let you down, not because a contract kept you here.
Per User
£75
per month + VAT
Monthly rolling. Minimum 5 users.
Per Server
£250
per month + VAT
Monitored, patched and backed by the same service levels.
Your Monthly Cost
Enter your users and servers for an instant estimate. No sign-up and no data collection.
Calculate Your Monthly CostWhat’s Included
Every client gets this for the per-user price.
Support
- 24/7 system monitoring
- Guaranteed response times 1
- Helpdesk and remote support 2
- On-site support 3
- Bespoke support application
Cybersecurity
- Security software on every device
- Real people watching for threats 24/7
- Managed web protection
- Microsoft & third-party application updates
Management
- IT documentation
- Asset and inventory reports
-
Monthly executive report
Support cases raised and resolved, whether we met our SLAs, remote support sessions, and what needs attention, such as ageing or unsupported computers
- Guaranteed response times in accordance with our Master Services Agreement (MSA). See our service levels.
- Send in as many support requests as you like for anything on the inclusion list in your agreement.
- Sites a long way from our office may carry a travel charge, agreed before we come out.
Extras, Quoted Separately
Add what your business needs. These aren’t included in the per-user price, and we quote them to suit.
Extended Support
- 24/7 cover: call us outside office hours
Getting Started
On-boarding Fee
When you join, there’s a one-off fee for setting up your systems with our tools and processes: assessing your current setup, configuration, data migration, testing and validation.
It’s usually around one month’s service fee, but can be more for larger or more complex setups.
Your First Payment
To get started, we take the on-boarding fee and your first month’s service fee. After that you pay monthly on a rolling contract, and your systems are monitored, maintained and protected.
Want to compare? Our guide to IT support pricing in the UK explains what businesses typically pay and why prices vary.
Questions About Pricing?
Tell us about your business and we’ll tell you what it would cost.