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IT Support Manchester

Greater Manchester and Surrounding Areas

Local, proactive IT support for businesses across Greater Manchester – remote and on-site help that keeps your systems fast, secure and available.

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Manchester IT Support That Actually Picks Up the Phone

Sheridan Computers provides fast, friendly and expert IT support for businesses in Manchester and the wider Greater Manchester area. From day-to-day helpdesk tickets to fully managed IT, we keep your systems running so your team can focus on doing their jobs – not fighting with technology.

Whether you need a complete managed IT service, extra hands for your internal IT team, or ad-hoc help with tricky problems, our Manchester-based engineers are on hand with both remote and on-site support.

  • Guaranteed one-hour response time for urgent issues
  • Proactive monitoring, patching and maintenance – not just break/fix
  • Flexible contracts and support options for SMEs and multi-site organisations
  • Friendly, straight-talking engineers based in Manchester

IT Support Across Greater Manchester

We provide IT support in:

  • Manchester City Centre
  • Salford & MediaCityUK
  • Spinningfields
  • Trafford & Trafford Park
  • Stockport
  • Oldham
  • Rochdale
  • Bolton & Bury
  • Wigan
  • Tameside
  • Didsbury & Chorlton
  • Sale & Altrincham
  • Wilmslow
  • Airport City & nearby areas

If you're anywhere in or around Greater Manchester, chances are we already support businesses near you.

IT Support Services for Manchester Businesses

Everything you’d expect from an internal IT department – without the overhead. Build the right level of IT support for your organisation with our modular services.

Managed IT Support

Fully managed helpdesk and on-site IT support for your users, devices, servers and networks. We become your IT department.

  • Unlimited remote support (fair use)
  • On-site engineer visits when needed
  • Patch management and updates
  • Vendor liaison with third parties
Learn about Managed IT

Remote & On-Site Support

Instant remote support for quick fixes, plus local engineers who can be on-site in Manchester when a hands-on approach is required.

  • Secure remote access tools
  • On-site support for hardware issues
  • Office moves and rollout projects
  • Emergency callouts for existing clients
Remote Support Tool

Cybersecurity & Protection

Modern threats need modern protection. We harden your systems, educate your users and monitor for suspicious activity.

Explore Cybersecurity

Cloud & Microsoft 365

Get the most from Microsoft 365, cloud storage and SaaS tools with the right setup, security and ongoing management.

  • Licensing advice and migrations
  • Teams, SharePoint & OneDrive setup
  • Email security and archiving
  • Hybrid and remote-working solutions
Cloud Solutions

Backup & Disaster Recovery

Hardware fails. People make mistakes. Ransomware happens. We make sure you can get your data – and your business – back quickly.

  • On-site and cloud backups
  • Server and Microsoft 365 backups
  • Recovery testing and documentation
  • Business continuity planning
Data Backup & DR

Networks, WiFi & Cabling

Reliable, secure connectivity from the comms cabinet to the boardroom – and everywhere in between.

Network & Cabling

How Our Manchester IT Support Works

Simple, transparent and focused on preventing problems – not just fixing them once they've already caused downtime.

1

Initial Assessment

We review your current systems, risks and pain points – either remotely or on-site at your Manchester premises.

2

Proposal & Onboarding

You get a clear support proposal, then we document your environment, deploy tools and take over day-to-day support.

3

Proactive Management

Monitoring, patching, backups, security and regular maintenance to minimise issues and reduce downtime.

4

Roadmap & Improvement

Ongoing advice, strategy and planning so your IT supports your growth instead of holding it back.

Who We Support in Manchester

From small local firms to multi-site organisations, we provide IT support tailored to your industry, compliance requirements and growth plans.

Professional Services

Accountants, legal firms, consultants and other professional services that rely on secure, always-available data and line-of-business applications.

Manufacturing & Engineering

Supporting factories, workshops and warehouses across Greater Manchester with robust networks, WiFi and dependable systems on the shop floor.

Charities & Non-Profits

Helping charities and non-profits get the most from limited budgets with secure, reliable IT that supports staff and volunteers.

Not sure if we’re a good fit? Get in touch – if we’re not the right provider, we’ll tell you.

Local Manchester IT Support, Based at Wilsons Park

We’re not a faceless national call centre. Our head office is based at Wilsons Park, Monsall Road in Manchester – minutes from the M60 and close to Manchester city centre.

Being local means we can combine fast remote response with rapid on-site attendance when needed, whether you’re in the city centre, out towards Oldham and Rochdale, or down towards Stockport and South Manchester.

  • Sheridan Computers, Wilsons Park, Monsall Road, Manchester, M40 8WN
  • Easy access from Junction 22 of the M60 and major routes into Manchester
  • Close to MediaCityUK, Spinningfields and Manchester city centre

Talk to a Manchester IT Support Specialist

Want to find out if we’re the right IT partner for your Manchester business? There’s no hard sell and no jargon – just an honest conversation about where you are now and what “good” would look like.

  • Understand your current risks and pain points
  • Get a realistic view of costs and options
  • See how our one-hour response and proactive model works in practice

Related Services

Managed IT Services

Complete IT management with 24/7 monitoring, proactive maintenance and expert support. Predictable costs with no surprises.

Learn More

IT Support Pricing Guide

Honest pricing guide revealing the minefield of IT support costs in the UK – see what you should really expect to pay.

View Pricing Guide

Maintenance Contracts

Explore our comprehensive maintenance contracts with our all-or-nothing approach to IT security. Over 20 years of protecting businesses properly.

View Contract Types

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line