IT Support Manchester
Greater Manchester and Surrounding Areas
Local, proactive IT support for businesses across Greater Manchester – remote and on-site help that keeps your systems fast, secure and available.
Manchester IT Support That Actually Picks Up the Phone
Sheridan Computers provides fast, friendly and expert IT support for businesses in Manchester and the wider Greater Manchester area. From day-to-day helpdesk tickets to fully managed IT, we keep your systems running so your team can focus on doing their jobs – not fighting with technology.
Whether you need a complete managed IT service, extra hands for your internal IT team, or ad-hoc help with tricky problems, our Manchester-based engineers are on hand with both remote and on-site support.
- Guaranteed one-hour response time for urgent issues
- Proactive monitoring, patching and maintenance – not just break/fix
- Flexible contracts and support options for SMEs and multi-site organisations
- Friendly, straight-talking engineers based in Manchester
IT Support Across Greater Manchester
We provide IT support in:
- Manchester City Centre
- Salford & MediaCityUK
- Spinningfields
- Trafford & Trafford Park
- Stockport
- Oldham
- Rochdale
- Bolton & Bury
- Wigan
- Tameside
- Didsbury & Chorlton
- Sale & Altrincham
- Wilmslow
- Airport City & nearby areas
If you're anywhere in or around Greater Manchester, chances are we already support businesses near you.
IT Support Services for Manchester Businesses
Everything you’d expect from an internal IT department – without the overhead. Build the right level of IT support for your organisation with our modular services.
Managed IT Support
Fully managed helpdesk and on-site IT support for your users, devices, servers and networks. We become your IT department.
- Unlimited remote support (fair use)
- On-site engineer visits when needed
- Patch management and updates
- Vendor liaison with third parties
Remote & On-Site Support
Instant remote support for quick fixes, plus local engineers who can be on-site in Manchester when a hands-on approach is required.
- Secure remote access tools
- On-site support for hardware issues
- Office moves and rollout projects
- Emergency callouts for existing clients
Cybersecurity & Protection
Modern threats need modern protection. We harden your systems, educate your users and monitor for suspicious activity.
- Next-generation firewalls & OPNsense
- User awareness training
- Endpoint protection & patching
- Password management solutions
Cloud & Microsoft 365
Get the most from Microsoft 365, cloud storage and SaaS tools with the right setup, security and ongoing management.
- Licensing advice and migrations
- Teams, SharePoint & OneDrive setup
- Email security and archiving
- Hybrid and remote-working solutions
Backup & Disaster Recovery
Hardware fails. People make mistakes. Ransomware happens. We make sure you can get your data – and your business – back quickly.
- On-site and cloud backups
- Server and Microsoft 365 backups
- Recovery testing and documentation
- Business continuity planning
Networks, WiFi & Cabling
Reliable, secure connectivity from the comms cabinet to the boardroom – and everywhere in between.
- Structured cabling design & install
- Business WiFi installation
- VPNs for remote workers and sites
- LAN, WAN and firewall configuration
How Our Manchester IT Support Works
Simple, transparent and focused on preventing problems – not just fixing them once they've already caused downtime.
Initial Assessment
We review your current systems, risks and pain points – either remotely or on-site at your Manchester premises.
Proposal & Onboarding
You get a clear support proposal, then we document your environment, deploy tools and take over day-to-day support.
Proactive Management
Monitoring, patching, backups, security and regular maintenance to minimise issues and reduce downtime.
Roadmap & Improvement
Ongoing advice, strategy and planning so your IT supports your growth instead of holding it back.
Who We Support in Manchester
From small local firms to multi-site organisations, we provide IT support tailored to your industry, compliance requirements and growth plans.
Professional Services
Accountants, legal firms, consultants and other professional services that rely on secure, always-available data and line-of-business applications.
Manufacturing & Engineering
Supporting factories, workshops and warehouses across Greater Manchester with robust networks, WiFi and dependable systems on the shop floor.
Charities & Non-Profits
Helping charities and non-profits get the most from limited budgets with secure, reliable IT that supports staff and volunteers.
Not sure if we’re a good fit? Get in touch – if we’re not the right provider, we’ll tell you.
Local Manchester IT Support, Based at Wilsons Park
We’re not a faceless national call centre. Our head office is based at Wilsons Park, Monsall Road in Manchester – minutes from the M60 and close to Manchester city centre.
Being local means we can combine fast remote response with rapid on-site attendance when needed, whether you’re in the city centre, out towards Oldham and Rochdale, or down towards Stockport and South Manchester.
- Sheridan Computers, Wilsons Park, Monsall Road, Manchester, M40 8WN
- Easy access from Junction 22 of the M60 and major routes into Manchester
- Close to MediaCityUK, Spinningfields and Manchester city centre
Talk to a Manchester IT Support Specialist
Want to find out if we’re the right IT partner for your Manchester business? There’s no hard sell and no jargon – just an honest conversation about where you are now and what “good” would look like.
- Understand your current risks and pain points
- Get a realistic view of costs and options
- See how our one-hour response and proactive model works in practice
Related Services
Managed IT Services
Complete IT management with 24/7 monitoring, proactive maintenance and expert support. Predictable costs with no surprises.
Learn MoreIT Support Pricing Guide
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View Pricing GuideMaintenance Contracts
Explore our comprehensive maintenance contracts with our all-or-nothing approach to IT security. Over 20 years of protecting businesses properly.
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