Local IT Support for Manchester

We deliver boots-on-the-ground support around Manchester for IT companies - saving you valuable travel time, and reducing your costs.

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Local Presence. Rapid Response.

Our dedicated team, based in the heart of Greater Manchester, delivers genuine on-site IT support and seamless integration with your existing operations. Unlike competitors who merely claim local presence, we're truly local - complete with our signature Mancunian accent and trusty umbrella (because we know a bit about Manchester weather).

Enjoy real Manchester expertise and rapid issue resolution, save yourself the cost - and the travel time.

Quick On-Site Response Seamless Team Integration Cost-Effective Solutions

Our Capabilities

On-Site Support

Immediate hands-on assistance at your client’s location.

Troubleshooting

Expert diagnosis and repair for both hardware and software issues.

Network & Security

Local management and maintenance to keep systems secure and running.

Support & Maintenance

Reliable technical and customer support to complement your team.

How Our Partnership Works

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1. Call Out Request

Your IT team contacts us with a detailed call-out request outlining the on-site issue.

2. Rapid Dispatch

Our local experts are immediately notified and mobilised to head to your site.

3. On-Site Resolution

Our skilled technicians arrive promptly to diagnose and resolve the problem on-site.

4. Follow-Up & Feedback

We follow up to ensure the issue is fully resolved and to gather feedback for continuous improvement.

Frequently Asked Questions

Simply contact us via phone or email with a detailed call-out request. Our team will evaluate your needs and dispatch a technician immediately.

For critical issues, our local team aims to be on-site within 60 minutes. Response times can vary based on the situation and location.

Absolutely. Our local experts work as an extension of your team, ensuring seamless collaboration and rapid issue resolution.

Our pricing is straightforward and competitive - typically a fixed call-out fee plus hourly rates for any additional work. Please contact us for a detailed quote.

Ready to Strengthen Your Local Support?

Get in touch to learn how our dedicated on-site team can help you deliver top-notch IT support to your clients.

Contact Us Today

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

Call Emergency Support
Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Client Access
Remote Support Tool Client Portal Login
Other Ways to Reach Us
Email Support
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line