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IT Infrastructure Optimization Services

100% positive customer feedback · 25 years in business

Still chasing your IT support company for an answer?

Our clients' most-used words for us are "quick", "efficient" and "as always". You'll know your engineers by name, and you'll never chase a ticket again. Whether you're bolstering an in-house IT team or want fully managed IT support, we're the provider you stop thinking about.

Why Switch to Sheridan?

The reasons clients leave their old provider for us, backed by numbers we can show you.

No Surprise Bills

One predictable monthly fee that covers the lot. No invoice roulette when something breaks, no hourly meter running while it's fixed.

Answered, Not Queued

When something breaks you hear from an engineer, not an autoresponder. It's why the word our post-ticket surveys use more than any other is "quick", with 100% positive feedback across every survey we've ever run.

Grows When You Do

From five staff to five hundred, get enterprise-grade cloud solutions without enterprise invoices, added as you need them, not sold up front.

Trusted by Leading UK Businesses

Over the years we've worked with many great businesses, directly or indirectly.

Aldo Group
EuropCar
Foot Locker
Christian Louboutin
Lacoste
Goucho
Carmel College
Birkenhead Six Form College
Allotment Vegan
The Mitre
Black Lion Hotel
Barca Bar

Certified Partners & Technology Providers

Most IT companies just install security tools. We help build them: our engineers wrote part of OPNsense, firewall software protecting organisations all over the world. See how we help build OPNsense

Microsoft Partner
SentinelOne Partner
NinjaOne Partner
Huntress Partner
OPNsense Partner
DNSFilter Partner
Success Stories

Real Results for Real Businesses

Real clients, real names, verbatim.

Insurance 10+ Employees

Microsoft 365 Migration


Sheridan's worked on transferring our systems over from our previous provider with Microsoft 365 migration. We encountered some unforeseen problems during the switch (friday) rather than seeing us without use on the Tuesday morning, they worked over the bank holiday ensuring we were ready to go when we reopened.

Simon Morris
Jon Simon Insurance
Healthcare 10+ Employees

CCTV Frustration


Contacted from North Wales to help with a UniFi CCTV system and have used him again several times since for maintenance and upgrades. Sam has helped us out in an emergency attending over weekend and late one evening.

Georgia Hughes
38-6 Solutions
Car Rental 6,000+ Employees

On-Site Assistance

I have used Sheridan computers for a number of jobs throughout the mainland UK. They have always provided a professional and quality service. I would recommend them to anyone looking for IT and telecoms solutions and would use them again.

Gwyn Perkins
Europcar

The numbers, straight from our service desk

0 Years in Business
0 Support Requests Processed
0 End-User Machines Supported
0 Positive Customer Feedback

Satisfaction figure computed live from all 86 post-ticket survey responses we've ever received, not typed in.

Thanks for a quick response
Quick and efficient resolution, keep up the good work team!
Sam was super helpful as always
Will is the best!
Great! Absolutely brilliant job.
updated regularly and issue resolved thanks

Comments shown verbatim from our post-ticket surveys.

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line