Managed IT Services for In-House Teams

Offload or complement your IT workload with expert patch management, 24/7 SOC monitoring, and on-site assistance at your branch offices.

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How We Can Help

Patch Management

Proactively manage patches for servers and workstations to keep your systems secure and compliant.

24/7 SOC Monitoring

Utilise industry-leading solutions like SentinelOne and Huntress to monitor and protect your network around the clock.

On-Site Assistance

Our experts provide on-site support at your branch offices, ensuring rapid resolution and minimal downtime.

Our Process

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1. Initial Consultation

We start by understanding your current IT environment and the specific areas where you need assistance.

2. Customised Proposal

We develop a tailored service plan, whether it’s offloading routine patch management or providing on-site call-out support for branch offices.

3. Onboarding & Integration

Our team integrates with your in-house operations, ensuring a seamless handoff and immediate value.

4. Ongoing Support & Monitoring

We continuously monitor your systems and provide proactive support, so you can focus on core IT functions.

Ready to Offload IT Tasks?

Get in touch to see how our managed IT services can complement your in-house team, streamline patch management, and provide rapid on-site assistance when needed.

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Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line