Minimise IT Downtime

Our advanced remote monitoring and automation solutions keep your systems running seamlessly - before issues impact your business.

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Our Approach to Minimising Downtime

We install cutting‑edge remote monitoring software on all your computers and servers, giving you a unified dashboard to track system health in real time.

  • Monitor every system from a single dashboard.
  • Receive instant alerts for high CPU/memory usage, disk space issues, and update failures.
  • Automate the rollout of software patches and simultaneous installations.
  • Keep an up‑to‑date inventory of all systems at a moment's notice.
  • Produce detailed quarterly battle reports to drive proactive improvements.

Key Benefits

Centralised Monitoring

Oversee all your systems from one intuitive dashboard for rapid troubleshooting.

Instant Alerts

Proactive notifications let us resolve issues before they escalate.

Automated Patching & Reporting

Roll out updates seamlessly and access detailed reports for strategic insights.

Our Process

1 2 3 4

1. Software Installation

We deploy our remote monitoring software across all your systems.

2. Centralised Monitoring

Track real‑time performance and system health from a unified dashboard.

3. Automated Alerts & Patching

Instant alerts trigger automatic patch rollouts and software installations.

4. Continuous Optimisation

We monitor inventory and generate quarterly battle reports to drive ongoing improvements.

Ready to Keep Your Systems Running?

Contact us today to learn how our proactive monitoring, automation, and detailed reporting can minimise downtime and optimize your IT operations.

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Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

We've proudly been established for over 15 years. Our enduring presence in the IT industry is a testament to our commitment to quality, innovation, and reliable service. We’re here for the long haul, continuously evolving to meet the needs of our customers today - and in the future.

IT Emergency?

24/7 emergency IT support available for existing clients

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for existing clients.

Emergency Support Line