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IT Support Kearsley

Business IT support from our office in Bredbury, 19.6 miles away by road.

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How Far We Are From Kearsley

Plenty of IT companies say they cover your area. We'd rather tell you how far away we actually are.

19.6 miles
by road from our office
30 min
drive, outside rush hour
1 hour
response to critical issues
4 hours
for an engineer on site

Kearsley is 19.6 miles from our office in Bredbury, about 30 minutes by car. When a problem in Kearsley needs hands on, an engineer will be with you within 4 hours.

From our office, the drive is via the A560, M60 and A666.

Response Times in Kearsley

Remote response times are the same wherever you are. Distance only changes how soon an engineer can be with you.

Priority What it means Response
P1 Critical Your business can't work 1 hour
P2 High Several people or an important system affected 2 hours
P3 Medium One person affected, or something not working as it should 1 day
P4 Low General questions and planned work 2 days

When a Job Needs Someone On Site

Most problems are fixed remotely. When one can't be, an engineer will be with you in Kearsley within 4 hours.

Response and on-site times run within your contracted support hours; our service levels have the details. On-site visits are included in the per-user price.

Talk to Us About Your IT

Tell us how your IT is set up and what's getting in the way, and we'll tell you whether we're the right fit.

Got Questions?

Find quick answers to common IT support questions

How quickly can you respond to IT issues?

While many companies claim a 15-minute response, we guarantee a one-hour response time for urgent issues. This realistic timeframe allows our expert team to mobilise properly and arrive fully prepared to diagnose and resolve the problem efficiently - ensuring quality support rather than a rushed service.

How long has Sheridan Computers been established?

Sheridan Computers was established in 2001, so we've been looking after business IT for 25 years.

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IT Emergency?

Give us a call.

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for clients with 24/7 cover.

Emergency Support Line