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Microsoft Outlook

How to Turn Off Conversation View in Outlook

Published 11 September 2026

Conversation View groups emails with the same subject together into a single conversation.

If you prefer every email to appear separately in your inbox, you can turn Conversation View off.

Classic Outlook

Open Outlook and select the View tab.

Untick:

Show as Conversations

Outlook may ask whether you want to apply the change to:

This folder

or:

All mailboxes

Choose the option you prefer.

Emails will now appear individually instead of being grouped into conversations.

New Outlook

Open Outlook and click Settings.

Go to:

Mail > Layout

Under Message organisation, select the option to show emails as individual messages rather than grouped by conversation.

Your inbox will now display each email separately.

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