Skip to main content
Microsoft Outlook

How to Turn Off Focused Inbox in Outlook

Published 11 September 2026

Focused Inbox separates your emails into Focused and Other tabs. If you would rather see all of your emails together in one inbox, you can turn it off.

Classic Outlook

Open Outlook and select the View tab.

Click Show Focused Inbox to turn the feature off.

The Focused and Other tabs will disappear and all messages will be shown together.

New Outlook

Open Outlook and click Settings.

Go to Mail > Layout.

Find the Focused Inbox section.

Select:

Don't sort my messages

Your messages will now appear together in a single inbox.

What This Change Does

Turning off Focused Inbox does not move, delete or change any emails.

It only stops Outlook separating messages between the Focused and Other tabs.

Got Questions?

Helpful guides selected for this page

Browse the Knowledge Base

IT Emergency?

Give us a call.

Help & Support
Standard Support Hours

Monday - Friday 8:00 - 17:00
Saturday Closed
Sunday Closed
Other Ways to Reach Us
24/7 Emergency Support

Critical issues? Our emergency team is available 24/7 for clients with 24/7 cover.

Emergency Support Line